Should You Consider Selling Website Support Or Maintenance Services?

If you are selling websites, you might be considering offering website support or maintenance services to go along with it. There are plenty of things that you should be considering when you are trying to figure out whether or not to offer these services. Below, we will be going over some of the things that you will want to to consider when you are trying to figure it out.

Should You Sell Website Support Or Maintenance Services?

Continual Work.

Perhaps the most significant reason you should at least consider adding this type of service to your website package would be the fact that you will be able to turn a normally one-time customer into a reoccurring customer. This is due to the fact that you will be offering them maintenance and support services that they will continue to pay you for. This alone is reason enough to offer it because normally you would be getting the customer for the initial design, development, and setup. Having a reoccurring income from the customer in question is a big incentive.

Better Experience.

Another reason you want to consider doing this is the fact that you will be able to offer the best possible experience with your website. Being able to offer the customers that you make websites for support and maintenance services is only going to improve the experience that they are able to have with your website which is only going to increase their satisfaction levels and make it much more likely they leave good reviews across various websites and that they recommend you whenever someone asks them about their experience. This is a big thing that you should consider because getting your reputation improved can make a big difference in the market.


You will be able to upsell not only future customers with this kind of service, but it is going to offer you the opportunity to go back to customers that you previously sold websites to and upsell them on the support and maintenance services that you are adding to your service list. This is a big thing that you will be able to take advantage of because it can add a lot of income to your bottom line without having to really do a lot more work in the end.

Turn Maintenance Customers Into New Website Customers.

You will even be able to offer maintenance and support services to those that might not have previously purchased a website from you. This alone is going to allow you to do a reverse upsell after gaining the trust of the customer. If someone has a good experience with support and maintenance services, they are going to be much more likely to consider you for their new website needs. As a result, you will be able to turn a less valuable customer into a much more valuable customer and it is going to allow you to maximize your returns considerably as a result.

Overall, there are plenty of different reasons you should be considering offering these kinds of services if you are already designing websites for clients. It is a value-added service that is not necessarily going to require you to do a lot more work and it can add a lot of revenue to your bottom line. Along with this, it is going to allow you to really engage in up selling in a way that you wouldn’t be able to without. Having a client pay you on a monthly basis is going to help add a good and sustainable revenue source and it can help keep you in the client’s mind the next time they need web development for a project.

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The 7 Best Side Hustles For 2019

Looking to make some extra cash without getting a second job? If you want to make money without the commitment, you are probably looking for a flexible side hustle that would work around your schedule. There are a lot of fun and easy ways to earn money on the side, even if you currently have a full-time job. Check out the following seven unique side hustles that are worth a try.

Drive For a Rideshare Company

Have a working vehicle and a license? If so, you could always work for a rideshare company, such as Uber or Lyft. You can set your schedule and work as often as you want to. You may want to spend your weekends driving for these companies because that is when more people are taking rides to get to where they want to go. However, it is entirely up to you. Neither of these rideshare companies services expects their drivers to work at set times, so you always have the option of driving and picking up people for as many hours as you would like to.

Even if you do not have a car, you can always use your bicycle to provide services for UberEats, DoorDash, or PostMates. When working for these companies, you would go to a restaurant to grab food orders and then deliver those orders directly to the customers. It is a great solution for those without vehicles that would still like to earn some extra money.

Buy and Sell to Get a Return on Your Investment

Did you know you can make decent money by purchasing items on clearance and at thrift stores and reselling them? You will need to go to some of your local stores, such as Wal-Mart and Target to look for items that are in the clearance section. You should also check out the thrift stores in your area to see what you can find. After grabbing some great items at reasonable rates, you can post them online on Amazon or eBay and sell them at a higher price to get a return on your investment.

Post Gigs on Fiverr

Fiverr is a site that allows you to post all kinds of services you can offer to individuals for $5 or more. For example, you might have a large social media following and would be willing to post links or videos for business owners to get the word out about the products they sell. You can offer to do social media promotion, web design, eBook formatting, and more to earn some quick cash at your own convenience.

Help Business Owners With Social Media

If you are good at social media and know how to naturally bring in a lot of followers, you can use your skills to help business owners. Many business owners do not have the time or patience to use social media, but they want to work on strengthening their online presence. You can offer to provide social media services that will help these business owners get more followers and more customers.

Another variation of this is to help customers with their SEO Cape Town and get them ranking for the key search terms that their business needs..

Teach English to Non-Native Speakers

Would you like to teach English to people from other countries? There are several apps that allow individuals in the United States to work remotely while teaching both children and adults English through different lesson plans. You can set a schedule of your own and work the hours that you want to while making new friends from around the world.

Become a Pet Sitter/Dog Walker

If you love animals, offer to become a pet sitter or dog walker on the side. Becoming a dog walker is great because you can get more exercise and spend more time outdoors while earning extra money. You can offer to watch pets for people that are going away on vacation or business trips.

Donate Plasma

One of the most relaxing ways to earn some extra cash is to donate plasma. The average person can donate plasma twice a week, potentially earning up to $100 a week or $400 a month. It is not painful and does not take long to complete the donation process. You are paid on the spot and will not have to wait around for your cash. If you only need a few hundred extra dollars per month, this is a great side hustle to have.

When you want to earn extra money in 2019, these are the best ways to do so. In fact, you can participate in several of these side hustles to earn as much as you want.

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Could Your Social Media Tactics Be Destroying Your Web Design Business?

In the right hands, social media is an invaluable source of information and a great place to catch new clients. Web designers worldwide rely on a tight social media presence to attract new clients and retain old ones. As great as social media is at propelling your marketing, the wrong tactics can destroy your business slowly but effectively.

Statistics are quite jarring when referencing social media and the direct impact it has on web designers and their ability to get hired. In fact, 47 percent of organizations don’t hire a designer if they don’t have an online presence, and 57 percent simply refuse to hire based on content they found on social media. In the grand scheme of things, it appears many companies are looking for ways to cut their web designer base and simply not hire new ones.

Are your social media tactics destroying your web design business? Let’s find out!

Striking The Perfect Balance

Many organizations rule you out based on the fact you may not have a solid social media presence, but having one without boundaries is also harmful. You must walk a fine line and strike the perfect balance between having a social media presence and creating the ideal profile. Three things you should never do include: avoiding social media, not posting regularly and leaving behind dated information.

Did you know that too much of an online existence can also harm your web design business? Constantly commenting on random topics that don’t fall within your niche industry are also seen as taboo. Clients use social media to gauge your professionalism and your ability to handle yourself in tough situations.

Don’t Post For The Sake Of Posting

Icon Smartphone Media Social Keyboard Social Media

It’s advisable to regularly post relevant content on your social media pages, but not thoughtlessly. Just copy-pasting headlines throughout your profiles and writing content that’s lackluster will cast you in a negative light. You need to contribute valuable content and expertise when you post anything online.

Stay Away From Shameless Self-Promotion!

When it comes to marketing your own efforts, it’s an industry standard to share approximately 20 percent of your own posts and about 80 percent of other professionals’ posts. Having said that, you need to pay careful attention to the content that you’re sharing and recommending. When sharing content, adhere to the guidelines of sharing fresh articles published recently, no SEO spam articles, accurate in the facts posted and in line with your personal beliefs.

Avoid Talking About Risky Topics

Politics and religion are just two of the most notorious topics that no one seems to agree on. As a professional web designer relying on social media to catch new clients, you need to avoid heated conversations and comments on topics that are about bigotry, violence, sex, drugs or politics of any nature.

Perhaps the most obvious mistake to avoid making is bad-mouthing any current or past clients. There are always those clients that are hard to handle and demanding, but publicly shaming these people is not the way to win favors from prospective clients. Never leak any confidential information that your current clients may find sensitive. It’s not only grounds for a lawsuit, but can negatively impact your reputation online.

As a web designer, you need to do your best to stay relevant in the world of social media while also addressing the needs of potential clients. Conducting yourself online in a professional manner will eliminate any potential problems in the near future. The easiest way to determine if something is appropriate or not is to ask this: is it information you would feel okay with people seeing?

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7 Selling Techniques That Work

Selling is an art. One has to learn how to interact with customers in order for selling to occur. Salespeople need effective strategies that can enable them to be able to convert sales. It is important for businesses to train their staff to be able to learn selling techniques.

Some may say that selling is a talent. Well, it is not. With the proper techniques, one can be able to learn how to go about selling. The following 7 selling techniques can be applied to ensure that effective selling is achieved:

1. Be Proactive

Do not sit and be comfortable. As a salesperson, you need to get out and find prospective customers. The more customers you talk to the more likely you are to make a sale. Always remember it is a game of numbers.

An individual needs to be outgoing for this to work. The energy levels within oneself need to portray confidence. A positive attitude works well when one is selling.

2. Helpful

Appearing as helpful and concerned assists in selling. Offering information to a customer makes him or her pay attention to what you have to offer. Being helpful somewhat camouflages you as a salesperson. This technique is one of the most effective currently.

Being helpful appeals to customers. One needs to come off as genuine in order for it to work. If customers sense that you are untrustworthy, it will not work. This technique can be applied by anyone.

3. Aggressiveness

Salespeople need to be aggressive when in fast-paced environments. In such environments, salespeople have to be go-getters. This selling technique is where one goes straight to the point. You don’t beat around the bush. This selling method, however, is not suited for many personalities.

4. Do Not Be Desperate, Make It Scarce

At no point in time does a customer need to feel as though you are desperate. It should not come off as though you really have to sell something. You should be composed throughout your selling. The attitude that you portray should reflect that you are selling something worth a customer’s time.

Scarcity should be used in the place of desperation. Make customers feel that what you selling is the only one left. This plays with their emotions. A little bit of convincing will make customers feel like they should really buy a product or service. The thought of a commodity being scarce will make them get into rash decisions.

5. Customer Led

Selling does not involve talking alone. You also need to hear what your customers are saying. After you listen to them, you need to agree and let them know you are aware of what they want.

This technique needs people who are patient. This is because it may take a long time before reaching an agreement. Several meet-ups may need to happen before a sale occurs. However, the conversion rate is high with this technique.

6. Rapport Focused

Salespeople need to build rapport with customers. Body language is very essential in this technique. Effective application of this technique can increase sales tremendously. It is applicable in almost all industries when making sales.

7. Learn From Mistakes

Mistakes are an important stepping stone. Learn from your mistakes. Find out what you should have done better. Embrace your own successes and learn how you can build on them.

Learn from the mistakes and successes of other salespersons both experienced or not. Consulting experienced salesperson on how they would have gone about a sale can provide insights that you need. One on one coaching and observing an experienced salesperson pitch can greatly help you.

Selling is a learning curve. You have to master it day by day. You don’t wake up and be a great salesperson. These techniques can be implemented in order for you to brush up your skills and become better at selling.

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